FAQs

1. Why does my wax look “frosted” when it cools down?

Soy wax candle melts can appear to look “frosted” which is a normal occurrence with pure soy wax and is considered a cosmetic issue rather than a quality issue. Tiny crystals form on the wax surface as it cools; it doesn’t affect the candle’s burn or scent, just the appearance.

2. Are your candlemelts safe for pets?

I would not be comfortable saying any fragrance is 100% pet safe as you never know what any particular animal might have sensitivity to. Please consult with your veterinarian prior to using any fragrance in your home.